# VM Provisioning Failures Investigation ## Overview As of Jan 2026, VM creation is failing on the environment due to a backend error in the Cloud Director / Nubes platform. ## Technical Details ### The "String[] to GUID" Crash The server returns a ColdFusion error indicating a type mismatch during parameter validation. **Error Log:** ``` "detail": "The value String [] cannot be converted to a value of type [guid].", "message": "Cannot cast String [] to a value of type [guid]", "rootCause": { "message": "Invalid call of the function [checkParam]", ... } ``` ### Failure Stage Using detailed HAR capture and analysis (`analyze_har_vm.py`), we identified the exact workflow step where the crash occurs. **Workflow:** 1. `vm.create` (Success) 2. `vm.config_network` (Success) 3. `vm.configure_vip` (Success) 4. `vm.fw_rules` -> **FAILURE** **HAR Extract:** ```json { "stage": "Работа с сервисом", "stageMsg": "Добавление правил FW", "isSuccessful": false } ``` ### Provider Verification We performed a code audit to ensure the Terraform Provider was not accidentally sending a malformed "list of strings" where a GUID was expected. - **File**: `internal/provider/vm_resource.go` - **Function**: `submitVMOperationParams` - **Finding**: The provider sets `SvcOperationCfsParamId` (int) and `ParamValue` (string). It specifically *omits* optional GUID fields. Use of `analyze_har_vm.py` on the HTTP dump verified that the request payload from Terraform is identical to the (also failing) manual request. ## Conclusion The firewall rule application logic on the backend is reacting to an empty or malformed input (likely an empty list `[]`) that it fails to validate before casting to a GUID. **Action Item**: Elevate to Cloud Support.