diff --git a/elmer/diagnose.py b/elmer/diagnose.py
index bbc90c5..d2460e3 100644
--- a/elmer/diagnose.py
+++ b/elmer/diagnose.py
@@ -28,7 +28,7 @@ class Diagnoser:
                 "temperature": 0.3,  # пониже — меньше фантазий
                 "max_tokens": 4096,
             },
-            timeout=60,
+            timeout=120,  # api.aillm.ru бывает медленным
         )
         resp.raise_for_status()
         data = resp.json()
diff --git a/web/script_endpoint.py b/web/script_endpoint.py
index 314f3d2..7fd73a8 100644
--- a/web/script_endpoint.py
+++ b/web/script_endpoint.py
@@ -86,7 +86,11 @@ def register(app):
             model=cfg["llm"].get("model", "gpt-oss-120b"),
             base_url=cfg["llm"].get("base_url", "https://api.aillm.ru/v1"),
         )
-        answer = diagnoser.diagnose(SYSTEM_PROMPT, _build_diagnosis_prompt(parsed))
+        try:
+            answer = diagnoser.diagnose(SYSTEM_PROMPT, _build_diagnosis_prompt(parsed))
+        except Exception as e:
+            logger.warning(f"LLM failed: {e}")
+            answer = format_no_llm(parsed) + f"\n\n(LLM недоступен: {e})"
 
         return jsonify({
             "diagnosis": answer,